Privacy Policy (DashDigital)

Effective Date: January 17, 2026

Last Updated: January 17, 2026

DashDigital (“DashDigital,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit dashdigital.ai or use our voice, SMS, messaging, automation, and customer engagement services (collectively, the “Services”).

1. Information We Collect

A. Information You Provide

We may collect:

Name, email address, phone number, business name

Account, billing, and support information

Communications you send to us

Data you or your business provide for automation, messaging, or CRM workflows

B. Information Collected Automatically

IP address, browser type, device data

Usage data and interaction logs

Cookies and similar technologies

C. Voice, Call, and Messaging Data (When Enabled)

Depending on configuration and applicable law:

Call metadata (date, time, duration)

Call recordings and transcripts

SMS / MMS message content and delivery logs

Appointment data and form responses collected during automated conversations

2. How We Use Information

We use information to:

Provide and operate the Services

Send appointment reminders, service updates, and customer communications

Enable call-to-text summaries, transcripts, CRM updates, and workflow automations

Improve system performance and security

Comply with legal obligations

3. SMS & A2P Messaging Compliance (IMPORTANT)

SMS Consent

By providing your mobile phone number and opting in through our website, forms, keyword prompts, or other opt-in methods, you consent to receive SMS messages from DashDigital. These messages may include:

Appointment confirmations and reminders

Service updates and notifications

Customer support or account communications

Consent to receive SMS messages is not a condition of purchase.

Message Frequency

Message frequency may vary based on your interaction with the Services and your communication preferences.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP to any message.

For help, reply HELP or contact us at [email protected]

Carrier Disclaimer

Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

4. How We Share Information

Service Providers

We may share information with trusted vendors who help us operate the Services (hosting, messaging, analytics, CRM integrations). These providers may access information only as necessary to perform services for DashDigital.

SMS Data Protection (A2P Requirement)

Mobile information will not be shared with third parties for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be sold, rented, or shared.

Legal Requirements

We may disclose information if required by law, subpoena, or legal process.

Business Transfers

If DashDigital is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tools to:

Remember preferences

Analyze usage

Improve website functionality

You may control cookies through your browser settings.

6. Data Retention

We retain information only as long as necessary to:

Provide Services

Comply with legal requirements

Resolve disputes

Enforce agreements

You may request deletion of your information as permitted by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information. However, no system can be guaranteed 100% secure.

8. Your Rights and Choices

Depending on your location, you may have the right to:

Access or correct your information

Request deletion

Withdraw consent for communications

Request information portability

Requests may be sent to [email protected]

9. Children’s Privacy

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect information from children.

10. International Users

Your information may be processed in the United States or other jurisdictions with different data protection laws.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Information

DashDigital LLC

108 S. Division St, Suite 5

Guthrie OK 73044

Email: [email protected]

Phone: 405-621-3274